Contus Support

Security and IP Protection

In Contus Support, one of our primary focus is in safe and secure handling of data and close attention to intellectual property aspects. We have different layers such as starting from the entry point to the server handling, everything is monitored and covered through our watchful eyes. Our internet security is cordoned by antivirus and restricting non-business related sites. Except for authorized personnel, no data storage will be allowed inside our premises. We have strict guidelines and policies in place to avoid any data-related accidents. Every system is monitored closely and untoward incident will be recorded, reported, and acted upon immediately before any untoward incident takes place.

Non-Disclosure Agreement:

• We sign NDA before start of sensitive projects.
• Every employee will be recruited only after signing the PIA (proprietary information agreement ) and individual non-disclosure agreement.
• Employees are strictly prohibited from participating in any non-business related activities and the usage of the property within the premises is strictly guarded.
• Tier structure in regards to movement of personnel and property.

IP allocation based on Projects:

• Allot noted down and specific IP to the projects.
• Disallow interexchange of projected related information between teams.
• For sensitive data related projects, move the team to enclosed setup with round-the-clock monitoring.
• Each team have a separate LAN.
• Restrict surfing in project-based computers.

Staff/Personnel Security:

• Entry point security by providing photo identification badge with access card with fingerprint recognition.
• Project area restriction – movement to other project related area is restricted.
• Round the clock surveillance such IP camera system watches every move.

Data Security:

• Only project related websites can be accessed. Mailing and other IP messenger access is nulled.
• Personnel to use only projected allocated computers and inter-use of computers is strictly forbidden.
• Backup and recovery policy in order to maintain weekly backups and the data will be kept in lockers, under lock down. Logs will be maintained.
• Perform regular audits to meet compliance standards.
• Except for key position holders (with customer's consent) other computers will not have removable data storage devices or even writable data devices. Nobody except for key position holders (with customer's consent), will be allowed to carry USB and other handy data storage devices.

Network Security:

• Any sort of messenger service or mail service is allowed only for authorized members.
• Firewall and antivirus checked and updated daily and logs are taken to check for system consistency.
• Wireless LAN is password protected with state-of-the-art security measures.